The most important decision a company can make is simply whom they name manager.  When it comes to employee engagement, the right manager can make all the difference.\n\nGallup finds that great managers have the following talents:\n

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• They motivate every single employee to take action and engage employees with a compelling mission and vision.

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• They have the assertiveness to drive outcomes and the ability to overcome adversity and resistance.

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• They create a culture of clear accountability.

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• They build relationships that create trust, open dialogue, and full transparency.

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• They make decisions based on productivity, not politics.

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\nThese are important considerations when considering people for promotion or hiring from the outside.  Professional development should emphasis enhancing these talents as well.