Credibility: How Leaders Gain and Lose it

2017-07-15T11:46:57-08:00

If ever we needed a renewed discussion of credible leadership, it is now!\n\nSo what are we to do? What positive actions can any of us take to restore trust and confidence, and to rebuild and

Credibility: How Leaders Gain and Lose it2017-07-15T11:46:57-08:00

Keep Customers Coming Back

2017-07-15T11:46:57-08:00

Leaders spend a lot of time worrying about retaining and attracting customers. It's just not that hard to figure out. People  want to be appreciated. I work out at the Renaissance Sports Club in Aliso

Keep Customers Coming Back2017-07-15T11:46:57-08:00

Passing the Torch

2011-06-30T11:43:35-08:00

What is Succession Planning and why is it important?  It’s having the right number of people with the right skills, experiences and competencies in the right jobs at the right time.\n\nNavigating a leadership transition can

Passing the Torch2011-06-30T11:43:35-08:00

Precious Cargo

2017-07-15T11:46:57-08:00

My son recently took his first solo trip on an airline to visit our family in Northern California. He is a seasoned travel, having flown many times before including internationally. Yet he's only 9 years

Precious Cargo2017-07-15T11:46:57-08:00

Curveballs

2017-07-15T11:46:57-08:00

As a CEO and mom to a young son, my days are planned with precision,  sometimes down to the minute.  Most days go smoothly, but some days  a curveball gets thrown at me.  Can you

Curveballs2017-07-15T11:46:57-08:00

Women Matter

2017-07-15T11:46:57-08:00

The reality remains  that there are still too few women in corporations' top management despite clear evidence that companies that do have women in their executive committees have better financial performance.   Perhaps the state

Women Matter2017-07-15T11:46:57-08:00

Whacked in the Head

2011-05-13T16:49:31-08:00

I literally whacked myself in the head today. Don't ask me how exactly, but I managed to open the passenger car door into my face. I am lucky I didn't break my nose, but as

Whacked in the Head2011-05-13T16:49:31-08:00

Boycott Email

2017-07-15T11:46:57-08:00

In a recent session on strategic thinking with a group of 20 senior leaders, one of the themes was creating space to "pause" and actually have time to think.\n\nWhen asked participants said the first thing

Boycott Email2017-07-15T11:46:57-08:00

Attitude – Pick Yours

2011-04-26T11:39:24-08:00

Spring cleaning is so liberating.  Not only does my office look better, I uncover hidden treasures like this article on attitude  reprinted from The Leader Record.\n\n I woke up early today, excited over all I

Attitude – Pick Yours2011-04-26T11:39:24-08:00

Pick Up the Phone

2017-07-15T11:46:57-08:00

Remember the days before fax machines, cell phones and email? When I first started working the majority of my interactions with people were on the phone and in person. It was easier to forge relationships,

Pick Up the Phone2017-07-15T11:46:57-08:00
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